Unproductive conflict is racking up a huge hidden costs in today's workplaces. A recent survey of 12,000 employees revealed:

• 70% of managers think interpersonal conflict impacts the efficiency of their department
• managers spend an average of 13 hours per month dealing with workplace conflict
• 40% of workers have left a job due to unhealthy conflict

Most organizations either ignore the problem or attempt to address it with conflict resolution training. They are failing to address the root cause.

Rather than focusing on a step-by-step process for conflict resolution, Everything DiSC Productive Conflict provides your participants with conflict behavior self-awareness and techniques for effectively responding to conflict situations. The program features an exploration of DiSC in a conflict context, provides an opportunity for participants to explore their destructive conflict responses, and offers them a practical method for making more productive choices in their response to conflict.